“We wanted to know how such ‘social contagion’ affects leaders. We already know that good leadership creates engaged employees and that leaders influence a variety of outcomes such as personnel turnover, customer satisfaction, sales, revenue, productivity, and so on. But if you’re a good leader, do you make the people around you more likely to become good leaders as well? And which behaviors are most readily ‘caught’?”
A short but excellent read on leadership, this article explains how leadership style is not “one size fits all.” Leadership needs to be customized to the environment. Read more here.
Your customers should receive the highest level of service every time you interact. Keep these tips in mind, and watch how it helps your business!