Taking your organization from good to great to WOW!
People! Enough with the ' F' word... I'm done with the 'F' word. Eradicating it from my vocabulary. No mas....
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Going into Battle Against the “F” word (Yes, it takes a Brave heart)!
If you've settled for "fine" quit reading now. If good is good enough, bye Felicia. If you're comfortable with good...
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If You Don’t Like the Stereotype … Change it!
So many theories on Millennials in the work place, so many funny cartoons. Stereotypes or truths? I'd argue ......
Read MoreContagious Leadership
This is a great read by Jack Zenger and Joseph Folkman of the Harvard Business Review. "Contagious leadership" has always been the core of our...
Read MoreLeadership Style is Not “One Size Fits All.”
A short but excellent read on leadership, this article explains how leadership style is not "one size fits all." Leadership...
Read MoreCustomer Service Secrets
Your customers should receive the highest level of service every time you interact. Keep these tips in mind, and watch...
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Superstar to Supervisor
We are quick to promote our superstars but then don’t always give them the tools (or the time) to achieve...
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